Help Desk Technician / Information Assistant I/II

Woods Hole Oceanographic Institution, Woods Hole, MA

The Information Services Department is currently searching for a Information Assistant I/II with a working title as Help Desk Technician to join their team. Assist all users with network file shares, cloud services and inquiries regarding Unified Communications tools. Serve as the first point of contact for customers seeking technical assistance over the phone, by email, in person, or through the...

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