Program Lead, Training, Patient Services

Biogen, Research Triangle Park, NC

Ensure subject matter expertise is maintained by consistently participating in functional meetings, deskside observations with PS frontline teams, monitoring Quality calls. Previous experience with instructional design and knowledge of e-learning tools (ex:. Support performance assessment and coaching including new hire management, call monitoring, assessing learning of existing agents, role plays...

Apply Now

Share Now


Get new jobs for this search by email

Powered by ©